I don't know, it's hard to blindly sympathize with her. While I understand the early death of her father must have made things tight, they both made choices that have them in this boat. She has been avoiding the debt since 2005, 5 YEARS, and is now pulling the 'if I knew then how this was going to turn out, I wouldn't have done it' card? How are you ever going to learn anything in life, if you believe that your choices and actions don't have consequences? 5 years of inaction!
My first degree was at a b-school, and I was $60K in debt by the time I was done. It was after the tech crash and job market was terrible. My first job didn't pay much maybe 55k WITH bonus! haha! But, I found a way, made payments and got on with it, because I signed up for it. 3 years later I was contract consulting for a wicked rate and it was all paid off.
Now looking at an MFE or MS path for me next year and living in NYC already, I have already budgeted 100-150K to cover everything. I'm not worried. I'm making an invetment in myself , and don't require immediate results. Plus, I know what I am capable of now, so it's not a big deal. That comes with the experience of success and failures in your life, and you're never going to get moving on it if you don't address the elephant in the room, for 5 years. Avoiding the debt is just paralyzing, even if she was making partial payments or had negotiated a longer term, having to live on little to no income to make payments might have inspired and driven her to find something better.
Also, there are some points in the article that beg questions:
What about her mother's credit history caused Sallie Mae to reject the loan app? Does the daughter now just have the same bad habits regarding debt?
The article mentions the mother would love to help, but selling her bed and breakfast would mean she has no house. WHAT? If there is enough equity in the house to help her daughter she could mortgage it, or run a secured LOC and put her on a family (easier) payment plan. So either she doesn't have the equity, or she's not really doing everything she can to help. Regardless, re-mortgaging the house won't drive the daughter to get the job she wants to deal with the debt, it may just prolong her dalliance, in SF no less.